Protecting You and Yours
Frequently Asked Questions (FAQ)
How do I Register for Lowell Security Inc - Security Guard Training?
You can register Online or by Mail.
Online:
To register
go to www.LowellSecurity.com
We use the PayPal payment processor which will safely and securly process Visa, MasterCard and American
Express (you do NOT need a PayPal account). Using Paypal means that we never have access to your Credit Card information. If you have
a PayPal account you can use your bank account.
For more information on PayPal please click here.
By Mail:
Print and complete
the following form: Lowell Security Inc. - Security Guard Training
Return form with cheque, money order, bank draft,
or cashier's cheque by mail to:
Lowell Security Inc.
161 Ferris
Dr. P.O.Box 956
North Bay, ON
P1B 8K3
Please allow 5-7 business
days for cheques to clear.
You can register Online or by Mail.
Online:
To register go to www.LowellSecurity.com
By Mail:
Print and complete the following form: Lowell Security Inc. - Security Guard Training
Return form with cheque, money order, bank draft, or cashier's cheque by mail to:
Lowell Security Inc.
161 Ferris Dr. P.O.Box 956
North Bay, ON
P1B 8K3
Frequently Asked Questions (FAQ)
What happens if I fail the exam?
If you fail one of our tests for the Lowell Security Inc. - Security Guard Training, then you will need to re-write the test that you failed (you must get 80% to pass). The tests are set up so that you will learn as you go. You need to continue studying until you are able achieve 80% or more consistantly.
If you fail the Ontario Security Guard Test (Ministry of Community Safety and Correctional Services), then you will need to pay the $60+HST fee again and re-write it. You will not be able to apply for or re-new your Security Guard License without passing the Ministry Test.
If you fail one of our tests for the Lowell Security Inc. - Security Guard Training, then you will need to re-write the test that you failed (you must get 80% to pass). The tests are set up so that you will learn as you go. You need to continue studying until you are able achieve 80% or more consistantly.
If you fail the Ontario Security Guard Test (Ministry of Community Safety and Correctional Services), then you will need to pay the $60+HST fee again and re-write it. You will not be able to apply for or re-new your Security Guard License without passing the Ministry Test.
Lowell Security Inc. will
continue to work with you until you pass the Ontario Security Guard Test. We currently have a 95% pass rate on the first time our
student's write the test, so it's not too likely that you won't pass. But just in case. We're there. No extra cost.
Why did Lowell Security Inc. make it's private Security Guard Training services available to everyone?
Lowell Security Inc. has been providing trained security guards for over 22 years. The company has developed inhouse training to ensure that our clients were receiving the best protection available. Because of the distance in Northern Ontario, online training was the most effecient method of training our own employees in remote locations.
Lowell Security Inc. is also part of the G.U.A.R.D.S. Ontario association that assists clients in finding reputable security companies and trained guards in remote areas of Northern Ontario. Again, access to online training for the member companies was required, and Lowell Security Inc. met the need.
When the Ministry of Safety and Community Service brought in mandatory security guard testing, Lowell Security Inc. agreed to become a registered training provider and opened up their training service to the public.
Our services have always included online classrooms, easy to use tools, student focused systems and access to knowledgable professionals.
What do I receive from G.U.A.R.D.S. Ontario and Lowell Security Inc. when I complete my training?
You will receive a Certificate of Completion ready for framing that includes your Training Number.
Why did Lowell Security Inc. make it's private Security Guard Training services available to everyone?
Lowell Security Inc. has been providing trained security guards for over 22 years. The company has developed inhouse training to ensure that our clients were receiving the best protection available. Because of the distance in Northern Ontario, online training was the most effecient method of training our own employees in remote locations.
Lowell Security Inc. is also part of the G.U.A.R.D.S. Ontario association that assists clients in finding reputable security companies and trained guards in remote areas of Northern Ontario. Again, access to online training for the member companies was required, and Lowell Security Inc. met the need.
When the Ministry of Safety and Community Service brought in mandatory security guard testing, Lowell Security Inc. agreed to become a registered training provider and opened up their training service to the public.
Our services have always included online classrooms, easy to use tools, student focused systems and access to knowledgable professionals.
What do I receive from G.U.A.R.D.S. Ontario and Lowell Security Inc. when I complete my training?
You will receive a Certificate of Completion ready for framing that includes your Training Number.
How long is the Program?
The Ministry requires that Security Guard Training for NEW guards to be a minimum of 33.5 hours of in-class study plus 6.5 hours of Emergency First Aid Training. Since much of the training is at your own pace, this can take longer if you need more time or are not able to commit to full time classes.
The Ministry requires that Security Guard Training for NEW guards to be a minimum of 33.5 hours of in-class study plus 6.5 hours of Emergency First Aid Training. Since much of the training is at your own pace, this can take longer if you need more time or are not able to commit to full time classes.
What's the Cost of the Program?
As there are several programs available, please refer to the Registration Page for details on costs. Click Here to be view the page.
As there are several programs available, please refer to the Registration Page for details on costs. Click Here to be view the page.
How do I become a Security Guard?
Everyone working in the security industry requires a license. You must be a minimum of 18 years of age and have no criminal background. To receive a Security Guard License you must:
Everyone working in the security industry requires a license. You must be a minimum of 18 years of age and have no criminal background. To receive a Security Guard License you must:
1. Pass Security Guard Training
from a trainer recognized by the Ministry of Community Safety and Correctional Services.
2. Pass the Ontario Ministry
of Community Safety and Correctional Services Security Guard Test. ($60+HST)
3. Submit a Security Guard Application to the Ministry
of Community Safety and Correctional Services. ($80 anually)
I don’t have an Ontario Security Guard Licence, what do I need to do?
1. Complete a recognized 40 hour Security Guard Basic Training Course including certification in Emergency Level First Aid (32 hours security guard training + 8 hours first aid training).
2. Pass the Ministry of Community Safety and Correctional Services test
3. Complete and submit the New Licence Application for a Security Guard provided on the Ontario Ministry of Safety & Community Correctional Services website.
1. Complete a recognized 40 hour Security Guard Basic Training Course including certification in Emergency Level First Aid (32 hours security guard training + 8 hours first aid training).
2. Pass the Ministry of Community Safety and Correctional Services test
3. Complete and submit the New Licence Application for a Security Guard provided on the Ontario Ministry of Safety & Community Correctional Services website.
I had an Ontario Security Guard Licence, but I didn't renew it. Do I have to take the Training again?
If your license renewal date was before April 2011, then you must take and pass Security Guard Training and the Ontario Security Guard Test.
If your license renewal date was before April 2011, then you must take and pass Security Guard Training and the Ontario Security Guard Test.
If you have already taken and passed the Ontario Security Guard Test, and received a new Security Guard License after April 2010, then
you only need to submit the Security Guard License renewal form to get your license again.
Every security guard, doorman,
bouncer, in-store security, loss prevention guard, etc, in Ontario must pass the Ontario Sercurity Guard Test ONCE before they can
apply for or renew their Security Guard license.
I have police foundations / corrections from college, do I have to take the Security Guard Training?
Yes, currently police foundation and corrections worker programs from community colleges in Ontario do not include Mininstry of Community Safety and Correctional Services approved Security Guard training. Please check with your college to determine if this training was added. If it was, then the administration should be able to provide you with your Security Guard Training Completion Number. Use this number to register for the Ontario Security Guard Test at www.OntarioSecurityTesting.com
All our training is accessed through www.GuardsOntario.ca
I have police foundations / corrections from college, do I have to take the Security Guard Training?
Yes, currently police foundation and corrections worker programs from community colleges in Ontario do not include Mininstry of Community Safety and Correctional Services approved Security Guard training. Please check with your college to determine if this training was added. If it was, then the administration should be able to provide you with your Security Guard Training Completion Number. Use this number to register for the Ontario Security Guard Test at www.OntarioSecurityTesting.com
All our training is accessed through www.GuardsOntario.ca
How difficult is the ministry test?
The Ontario Provincial Security Guard Test will ensure that you know the basics of the Security Industry by testing your knowledge of the ministry mandated curriculum.
The curriculum covers Report Writing, Health and Safety, Emergency Response Preparation, Canadian Legal System, Use of Force Theory, Effective Communications and Sensitivity Training among other things.
Most security guards are not trained in all areas of sercurity. Being a guard in a mall requires different skills and knowledge of the law than being a guard on patrol or directing traffic. Most of us will need to learn some new things to pass the Test.
New or currently unlicensed security guards will need training that meets the Ministry regulations and is listed with the Ministy. You can find the list of training providers at http://www.mcscs.jus.gov.on.ca/english/PISG/TrainingandTesting/TrainingEntities/training_entities_list.html
In March 2010, before the testing began Brian Roberson who writes for the Canadian Security Magazine, “As many as 10,000 to 12,000 of the first 80,000 people who write the tests will fail them.”
More reciently, perdictions are "10K out of 30K failure rate" from Blue Line Magazine, Online Forum for Law Enforcement. http://forums.blueline.ca/viewtopic.php?f=24&t=21772&start=15 That means Blue Line Members think that 1 in 3 people will fail the test the first time.
Since the passing grade for the test is around 62% or 37/60, and the failure rate is still high, it is a good idea for experienced and licensed guards to prepare for it instead of just trying to wing it.
For those who are new to the industry, you need to register for a reputable and effective Ministry recognized, Security Guard Training Course that meets the Ministry requirements.
The Ontario Provincial Security Guard Test will ensure that you know the basics of the Security Industry by testing your knowledge of the ministry mandated curriculum.
The curriculum covers Report Writing, Health and Safety, Emergency Response Preparation, Canadian Legal System, Use of Force Theory, Effective Communications and Sensitivity Training among other things.
Most security guards are not trained in all areas of sercurity. Being a guard in a mall requires different skills and knowledge of the law than being a guard on patrol or directing traffic. Most of us will need to learn some new things to pass the Test.
New or currently unlicensed security guards will need training that meets the Ministry regulations and is listed with the Ministy. You can find the list of training providers at http://www.mcscs.jus.gov.on.ca/english/PISG/TrainingandTesting/TrainingEntities/training_entities_list.html
In March 2010, before the testing began Brian Roberson who writes for the Canadian Security Magazine, “As many as 10,000 to 12,000 of the first 80,000 people who write the tests will fail them.”
More reciently, perdictions are "10K out of 30K failure rate" from Blue Line Magazine, Online Forum for Law Enforcement. http://forums.blueline.ca/viewtopic.php?f=24&t=21772&start=15 That means Blue Line Members think that 1 in 3 people will fail the test the first time.
Since the passing grade for the test is around 62% or 37/60, and the failure rate is still high, it is a good idea for experienced and licensed guards to prepare for it instead of just trying to wing it.
For those who are new to the industry, you need to register for a reputable and effective Ministry recognized, Security Guard Training Course that meets the Ministry requirements.
Will my certifications be recognized by the Ministry of Community Safety and Correctional Services?
Our Security Guard training meets the requirements as set by The Ministry of Community Safety and Correctional Services. The Lowell Security Inc. - Security Guard Training program includes First Aid and CPR training. Upon successful completion of the exam, each student will receive certification by Canadian Red Cross, in Emergency First Aid and CPR level A. Canadian Red Cross certification is recognized around the world.
As industry specialists, we regularly review our curriculum to ensure that it meets the needs of our employees working as Security Guards and our clients in the community.
Our Security Guard training meets the requirements as set by The Ministry of Community Safety and Correctional Services. The Lowell Security Inc. - Security Guard Training program includes First Aid and CPR training. Upon successful completion of the exam, each student will receive certification by Canadian Red Cross, in Emergency First Aid and CPR level A. Canadian Red Cross certification is recognized around the world.
As industry specialists, we regularly review our curriculum to ensure that it meets the needs of our employees working as Security Guards and our clients in the community.